Privacy Policy

Introduction

Welcome to https://fence-posts-bendigo.thebestlocalpro.com (referring to our company as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Data Privacy Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our website (https://fence-posts-bendigo.thebestlocalpro.com), mobile applications, online services, and products offered by us. Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These external services have their own privacy policies, and we encourage you to review them before using.

Processing Activities

This Privacy Policy covers the following interactions:

Using our applications, accessing features, and utilizing services as an authorized user.
Visiting any of our websites that link to this Privacy Statement.
Receiving communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details associated with your account creation and management, such as user names, email addresses, and passwords (hashed and salted for security).
Payment Information: Transaction details, payment card numbers, billing addresses, and other financial information required to process payments.
Financial Information: Data related to your financial status, creditworthiness, or investment preferences, if you choose to share it with us.
Purchase Information: Your order history, product preferences, and purchase frequency.
Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and other data from your mobile device when using our mobile applications.
Location Data: Geographic location information provided by your browser or device.
Feedback: Any comments, suggestions, reviews, or ratings you choose to share with us.
Social Media Information: Details from social media platforms when you interact with our content or engage with us on these platforms.
Product Information: Data related to the products you view, purchase, or interact with on our site.

We collect this information through direct user input (e.g., forms and surveys), tracking technologies (such as cookies and pixel tags), and automated systems that record interactions with our digital services. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser or device that serve various functions:

Strictly Necessary Cookies: These ensure basic functionality, such as remembering user preferences and maintaining session integrity.
Preference Cookies: Used to remember settings you’ve chosen during interaction with our site, like language preferences or font size.
Analytics Cookies: Help us understand how visitors engage with our website, providing insights for optimization.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when we no longer need the data for its original purpose, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is paramount to protecting your personal data. We employ various organizational and technological safeguards to secure your information, including:

Encryption of data during transmission and at rest.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected information from a minor, please contact us immediately, and we will take steps to delete that data.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Asking us to delete your data, subject to legal exceptions.
Restriction: Limiting our processing of your data in certain circumstances.
Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
Appeals/Complaints: Filing appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests in a timely manner, adhering to applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for access to or deletion of your data, or if you have concerns regarding our privacy practices, please contact us:

Email: [email protected]
Mail: [Privacy Team Address] (Please note that providing a physical address is optional and depends on your preference.)